Privacy Policy

Last Updated: October 26, 2023

Welcome to elbow.pro. elbow.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://elbow.pro and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the Site after any such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by it.

1. Information Collection

We collect several types of information from and about users of our Site, including information:

1.1 Information You Provide Directly

• Personal Identification Information: Such as your name, email address, postal address, phone number, and company details when you register for an account, subscribe to a newsletter, respond to a survey, fill out a form, or contact us directly.
• Payment Information: If you make a purchase, our third-party payment processors (such as Stripe or PayPal) collect and process your payment card details. We do not store full payment card information on our servers.
• Communications: Records of your correspondence with us, including support requests and feedback.
• User Content: Any data, files, or other information you upload, generate, or provide through your use of our services.

1.2 Information Collected Automatically

• Usage Data: Information about your interaction with our Site and services, such as IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
• Device Information: Data about the device you use to access our Site, including device ID, model, operating system, and mobile network information.
• Location Data: General location information derived from your IP address.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as social media platforms (if you connect your account), analytics providers, and advertising partners.

2. Use of Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Service: To operate, maintain, and improve the functionality of our Site and services, including account creation, authentication, and customer support.
• To Process Transactions: To complete and manage your orders, process payments, and send related information, including confirmations and invoices.
• To Communicate with You: To send you administrative information, such as updates, security alerts, and support messages. With your consent, we may also send you promotional communications about our products, services, and offers.
• To Personalize User Experience: To understand how our users as a group use the services and resources provided on our Site, and to tailor content and recommendations.
• For Analytics and Research: To analyze trends, monitor usage, and gather demographic information to improve our Site, services, and marketing strategies.
• To Ensure Security: To protect the security and integrity of our Site, services, and users, including fraud prevention and investigation of potential violations of our Terms of Service.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Protection and Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

• Encryption of data in transit using Secure Socket Layer (SSL)/Transport Layer Security (TLS) technology.
• Regular security assessments and vulnerability scanning.
• Access controls and authentication procedures to restrict access to personal data to authorized personnel only.
• Regular backups and secure data storage practices.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

• Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the Site to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve Site performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests and show relevant ads.
• Third-Party Tracking: We may use third-party service providers (e.g., Google Analytics) to monitor and analyze the use of our Site. These third parties may use cookies and other tracking technologies.

You can manage your cookie preferences through your browser settings. For more information about cookies, please visit www.allaboutcookies.org.

5. User Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You can request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.